Sheila A. Scott

New title:

Account Manager

New company:


Start date:

Nov 2023
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Results-oriented, strategic senior operations leader with a proven track record in building consensus, driving growth and problem solving through collaboration with key stakeholders across the organization. Extensive experience in client management/success, program development and implementation, project management, and process improvement. Analytical with the ability to approach complex problems with creativity and outstanding judgment to develop solutions and make decisions. Recognized for building revenue-generating initiatives and fostering exceptional team performance. A people-driven, compassionate, servant-based leader with a proven history of building, leading, and motivating remote and matrixed teams. Outstanding interpersonal skills, able to build strong relationships and effectively communicate both in and out of the organization.Operations Leader | Results DrivenEmail: sscott0718@yahoo.comCore Competencies:Leadership | Relationship Building | Customer Satisfaction & Retention | Sales Forecasting/Analysis | Staff Training & Development | CRM | Customer Success | Strategic Planning & Implementation | Market Analysis | P&L Oversight & Management | Key Metric Analysis | Strategic Partnerships & Community Engagement | Risk Mitigation | Project Management | Business System & Process Development | Change Management | Continuous Improvement | Compliance | Business Development & Expansions | Operations Management | Customer RetentionContact me at for leadership opportunities in operations or education.Article regarding my leadership from one of my former colleagues: