Anyone concerned about artificial intelligence taking the place of humans in making decisions in the workplace can relax for now, according to a new report. Ninety-seven percent of employees surveyed rely on either their own judgment or input from co-workers or managers before turning to AI tools or automated systems, research from Resume Now found.

“AI is quickly becoming part of how work gets done, but these findings show workers do not want it to have the final say in workplace decisions,” said Keith Spencer, career expert at Resume Now.

While AI is becoming more common at work, human reasoning still comes first when making decisions. Employees seem to treat AI as a helpful reference tool rather than an authority, ensuring that accountability stays with people.

When stakes rise, workers double down on human judgment instead of AI. When asked which source they rely on most during high-stakes and time-sensitive decision-making, workers opted for their own judgment (60%), human input (33%) and AI tools or automated systems (7%). When the pressure is on, employees rely even more on human experience. Even under tight deadlines, workers prioritize the context, accountability and situational awareness that only people can provide for important decisions.

When AI and people disagree, workers overwhelmingly trust their co-workers. If AI and a co-worker gave conflicting answers, 72% of workers still would side with the human’s perspective while only 28% would follow the AI output. For employers, this highlights the need to keep humans in the loop to review AI output and make the final decisions.

Read the full article here: