• HR and recruitment teams are beginning to use AI tools in multiple stages of the hiring process.
• This tech-driven approach can help hiring leaders evaluate candidates' resumés and skills faster.
• Still, experts say using AI in recruitment requires careful execution to avoid bias.
• This article is part of "Build IT," a series about digital tech and innovation trends that are disrupting industries.

Filling an open role at a company can be a difficult, time-consuming experience for recruiters. It could take several weeks, or even months, for hiring managers to parse through applications and set up interviews.

But with 67% of human-resources professionals in a survey from the customer-service platform Tidio saying they see the value in artificial-intelligence tools, it's clear the hiring process is in a major transition.

Tech leaders and scholars told Business Insider that HR and recruitment teams were increasingly using AI tools at multiple stages of the hiring process — from reviewing resumés to short-listing candidates — while developing ethical parameters to temper the risks and biases of AI. They predicted the tools would make the hiring process faster for HR workers and could even prove valuable to job seekers.

The future of recruitment can be more streamlined and automated with AI, experts say

From sourcing talent to answering standard candidate questions, some experts believe AI tools could make the hiring process better and faster.

Lindsey Zuloaga, the chief data scientist at the AI-based hiring company HireVue, told BI that firms used her company's AI-powered tracking systems to screen resumés and its chatbots to answer questions from candidates. She said that using AI technology in these ways was helping HireVue's recruiter clients "automate mundane tasks and improve fairness in their processes."

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