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Technology

Generative AI will ‘no doubt’ affect all jobs — including HR, says Indeed

HR Dive

September 27, 2023

Technology

Generative AI will ‘no doubt’ affect all jobs — including HR, says Indeed

HR Dive

September 27, 2023

Photo by Christin Hume on Unsplash

All jobs posted on Indeed — from truck driver to software engineer — have skills that can be done or augmented by generative artificial intelligence, the hiring platform said Sept. 21. However, only 1 in 5 is considered “highly exposed” to the technology, meaning generative AI considers itself “good” or “excellent” at performing 80% or more of the skills listed in a job posting, the firm said.

Human resources jobs were near the high end of exposure, with generative AI considering itself “good” at most of the department’s tasks.

Software development jobs have the highest potential exposure, with generative AI “good” or “excellent” at performing 95% of a posting’s skills, including technology and business operations, the report found. Generative AI is least likely to impact driving, followed by beauty and wellness workers, caregivers, nurses, servers and cooks — the most in-demand jobs with the lowest ability to be done remotely, Indeed said. Retail jobs fell in the middle, with the tech effective at almost 60% of the skills.

“Our research shows that GenAI is less likely to replace an entire job, but rather serve as a tool to augment or streamline parts of a job,” Indeed Chief Economist Svenja Gudell said in a statement. In other words, while generative AI can perform some job skills, it can’t perform others, such as skills requiring human intuition, advanced reasoning, manual dexterity or physical presence, the report found.

Research consistently finds the human element required in many critical job skills — in particular, empathy, intuition and manual dexterity — remains irreplaceable, the Indeed report emphasized. “GenAI, while adept at processing data and executing specific tasks, lacks the innate human qualities that define various roles, especially those centered around manual work, human interactions, and decision-making based on nuanced understanding,” the report explained.

Visualize it like this: “A GenAI chef can help refine a recipe or translate a menu, but it can’t chop an onion or garnish a dessert,” the report offered.


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All U.S. jobs on the website have skills that can be done or augmented by generative AI
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