There are many questions — and concerns — about the impact AI will have on the future of work. AI is built from data. Data comes from humans. Humans, unfortunately, are far from perfect. And we know, especially in our field, that significant bias and barriers exist in hiring. In the US, an estimated 42 million Americans live with disabilities, 70 million lack a four-year college degree, and 77 million have a criminal record. That means that the majority of people in the 168 million-person civilian labor force face barriers to employment.

While AI has the potential to contribute to bias and inequality, at the same time, we see a promising path forward. Indeed has made a significant commitment to responsible AI practices, which can ultimately help reduce inequalities in hiring.

Celebrating advancements in AI

The main concern, probably not surprisingly, is the near-certain impact of AI on jobs. "A whole bunch of people who thought their jobs were safe from automation are getting the existential sweats as ChatGPT excels at these feats of supposedly human intelligence," Chris Hyams, CEO of Indeed, said.

In the long run, it does seem clear that technology has had a positive impact on humanity. Today, we work fewer hours in safer conditions, and by nearly all measures enjoy a higher quality of life than ever before. But, each individual cycle of disruption means the loss of livelihood for individual human lives —  and these cycles of disruption are only getting faster.

But, despite those concerns, there is plenty to be excited about. Recent advancements in AI have been breathtaking. In just the past few years, we have seen farmers use AI to combat pests and disease; an AI-powered brain implant that helped a paralyzed man walk using his thoughts; and just last month, AI helped India's historic Chandrayaan-3 mission land safely on the south pole of the moon.

And of course, AI helps people get jobs: At Indeed, it has helped power extraordinary improvements in matching job seekers to jobs.

Embracing AI to create matches

Though AI has powered Indeed job searches from the very beginning, it's now matching employers and job seekers in new and exciting ways.

Today, AI is everywhere at Indeed. When a job seeker views a posting, Indeed uses hundreds of millions of salary data points to estimate the pay for that job and helps the job seeker view how that pay matches their expectations. When employers post a job, that same AI leverages data about every listing and job seeker on Indeed to help them see how many applications they're likely to get — and recommends the right budget to meet their hiring needs.

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