More and more employers want people with soft skills, and technology is helping us find them more accurately than ever before.

Artificial intelligence, data analytics, and specialist digital tools are all working together to make candidate evaluations more fair, faster, and easier to scale than ever before.

I have seen how these technologies have changed the way we evaluate soft skills from a process based on intuition to one based on data that helps, not replaces, human judgement.

When I talk about soft skills, I’m not talking about technical talents but personal traits. These traits affect how I talk to clients and coworkers. They are usually transferable and focus on people. They include things like communication, teamwork, problem solving, adaptability, and emotional intelligence.

Stanford Research Centre says that 85% of job success comes from having good soft skills and people skills.

A recent study of 500 UK employers also found that 67% of recruiters care more about soft skills than education when hiring.

This poses a very crucial question. How can employers find these kinds of hard-to-define qualities? This is where AI and other new technologies are making progress.

Here is a more in-depth look at the problem of measuring soft skills and how smart tools are making it easier to get better soft skill insights.

Analytics Based on Data

One of the biggest changes i’ve seen in the wake of the AI boom is this technology’s ability to turn unstructured data into useful information.

For recruiters hoping to better understand soft skills, AI algorithms can look at data from interviews and tests to deliver targeted insights into the abilities of each candidate.

This helps provide more detailed and personalised assessments of candidates’ skills for specific jobs.

Better still, this doesn’t just let you quickly look through bigger groups of candidates. It also makes sure that all applicants are judged fairly using the same standards, which helps cut down on bias and mistakes in the data.

Did you know that AI can also use data from different candidate touchpoints to make soft skill interpretations?

These insights can then be sent back to HR professionals through dedicated cloud-based platforms like PeopleHR Evo. This helps HR professionals get a better picture of candidates’ adaptability and how well they fit into the company’s culture.

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