Throughout 2024 and beyond, workplaces will continue to drastically change as the hybrid work model has become a standard practice, meaning companies have had ample time to ensure its workforces are suitably prepared.

However, this year it is expected that the ongoing demand for digital agility will only increase.

Whilst last year approximately 40% of European employees had some form of remote work flexibility, many organizations still are trying to find the perfect balance between the office and home to best manage their workforce.

With employees generally preferring the flexibility that hybrid working allows, employers are contemplating the best course of action to drive company cultures towards pre-pandemic levels.

Many businesses have attempted to encourage a culture of returning to the office, but this has been met with a lukewarm reception.

Nonetheless, the rapid deployment of more remote working tools during the pandemic has, in some cases, led to diminished levels of employee engagement.

This, in turn, has impacted business profits and overall company productivity.

By implementing a seamless tech-enabled (or digital) workplace that prioritizes employees, employers can drive collaboration and productivity, subsequently boosting business outcomes – whilst concurrently fostering and improving the organizational culture.

But many companies are left asking themselves where to begin?

The process of building a digital workplace

Undoubtedly, a smart and constantly evolving digital workplace has a plethora of benefits for workers and businesses.

At the forefront of many employees’ minds when considering their job satisfaction is corporate culture.

Whether the job is fully remote, in-person or hybrid, a supportive culture will always be pivotal and under constant employee scrutiny.

Therefore, it is imperative that businesses prioritize and promote diversity, inclusion, and empathy within the workplace.

Technology can play a key role in fostering these values.

Through the integration of workplace technology with human-centric strategies, companies can streamline internal workplace activities.

Team assembling, which is the process of an individual joining or leaving the company, becomes far more efficient.

Virtual desktop infrastructure, which enables employees to access their machines from anywhere, is not only cost- effective and experience enhancing, but can also foster a feeling of ‘belonging’ within the business.

To formulate an effective employee experience strategy, businesses should begin by collecting feedback from staff on the current processes, any frictions and overall employee experience.

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