Technology continues to change the HR industry, and it’s important for HR leaders to keep up, both for their career trajectories and the organizations they serve.

Expectations are shifting on every side. Employees want to handle HR tasks from their phones, and leaders want workforce data they can act on. AI is accelerating many of these changes, while regulators in several states are setting rules for how employers can use automated tools to make decisions about workers.

The human resource technology trends below reflect where tech is headed and how HR teams can prepare.

What is HR Technology?

HR technology refers to the software organizations use to manage the employee lifecycle, from the first job posting to the final paycheck. It covers the transactional work that keeps a business compliant and the strategic work that helps it find and keep good people.

Most HR technology falls into a handful of categories:

• Core HR and payroll
• Talent acquisition
• Talent management
• Workforce management
• Benefits administration
• Analytics and AI

While tools can be acquired à la carte, most HR leaders prefer a unified human capital management (HCM) platform with AI built in, so data from one area can inform decisions in another.

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