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Survey results confirm one source of the problem: Managers, who’ve been overseeing increasingly larger teams, likely hold more than 260 meetings annually, Top Workplaces reported in September.
But meetings aren’t the only issue. Managers also have to juggle competing demands between senior leaders and employees, leading to what Perceptyx has labeled “the manager squeeze.”
Sandwiched between the stress and responsibility of overseeing their direct reports and “managing up” to satisfy superiors, managers consistently scored lower than executives or individual contributors on work-life balance, according a June 2024 report from Perceptyx.
This puts the entire organization at risk, a senior data analyst for Top Workplaces recently warned. Managers are the backbone of any company, and their well-being affects productivity, employee satisfaction and business success, the analyst explained.
However, there are ways to reduce the likelihood of manager burnout, Top Workplaces said in its latest report. For instance, leaders can reduce team sizes, streamline workflows and cut down on unnecessary meetings.
Clear and transparent communication is another challenge, Top Workplaces pointed out.
The biggest shortfall in this area is failing to notify employees about organizational changes or provide them with sufficient information about a change, according to the program’s research.
That indicates a disconnect between management and staff, Energage noted in a December post. “While this disconnect is often unintentional, it can make the difference between employees being on board or resistant to change,” the post stated.
When employees were asked what they wanted to know, they mentioned being told about changes in general and changes that impact their team and company decisions, including the thought process behind these decisions, such as why leaders supported one project over another, Energage reported.
Employees also express dissatisfaction with decisions that are “pushed down without dialogue or Q&A or [a] plan in place,” the platform noted.
This lament highlights a third challenge: Listening to employees and acting on their feedback. When organizations do so, “whether by addressing burnout, improving pay, or enhancing benefits, [they] build trust, loyalty and engagement,” Top Workplaces stressed.
A fourth challenge includes increasingly pronounced generational differences in an organization’s workforce, with each generation’s distinct needs shaping the workplace, the report said.
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