



Recruiting News Network
Recruiting
News
OperationsThe Recruiting Worx PodcastMoney + InvestmentsCareer AdviceWorld
Tech
DEI
People
People on the Move
The Leaders
The Makers
People
People on the Move
The Leaders
The Makers
Brand +
Marketing
Events
Labor +
Economics
SUBSCRIBE





Operations

Managers spend 4 hours a week on conflict, Myers-Briggs study says

HR Dive

October 26, 2022

Operations

Managers spend 4 hours a week on conflict, Myers-Briggs study says

HR Dive

October 26, 2022

Photo by Tim Gouw on Unsplash

Conflict at work is becoming more common – and adding to managers’ already full plates, according to a Myers-Briggs Conflict at Work study, released Oct. 18.

Over a third of those surveyed said they deal with conflict at work often, very often, or all the time, compared to 29% who said the same in the company’s 2008 study. And on average, managers spend four hours a week dealing with conflict, John Hackston, Head of Thought Leadership at The Myers-Briggs Company, explained in a statement.

The top cause of conflict was poor communication, though conflict looked different for in-office, hybrid and remote workers. In-office workers were more likely to say that poor communication caused conflict at work compared to hybrid or fully remote workers; but those working hybrid schedules were more likely to say a lack of transparency underpinned most conflicts compared to others.

With midterms just around the corner, conflict may be top of mind for HR managers — but employees have made it clear that they would prefer not to talk about politics at work, according to an Insight Global survey. Nearly three-quarters of those surveyed said they were worried midterms would worsen tension at work.

What is HR to do? While a manager may be the prime person to handle most employee conflicts, there are four specific scenarios where HR’s intervention may be for the best, one expert previously wrote for HR Dive:

  1. When employees aren’t seeing eye to eye and managers are at a loss, HR can help.
  2. When employees are in conflict and one feels a manager prefers the other over them, HR should mediate.
  3. When the conflict directly involves the manager, HR can serve as a neutral voice of reason to help the employees figure out next steps and engage the manager in resolution.
  4. When there’s a serious concern about bias or that someone is playing favorites.

Read the full report here

The top cause of conflict was poor communication, though conflict looked different for in-office, hybrid and remote workers.

What we're reading

‘We’re all fighting the giant’: Gig workers around the world are finally organizing

by
Peter Guest
-
rest of world

Gig workers are connecting across borders to challenge platforms’ power and policies

Got Zoom fatigue? Out-of-sync brainwaves could be another reason videoconferencing is such a drag

by
Dr. Julie Boland
-
The Conversation

I was curious about why conversation felt more laborious and awkward over Zoom and other video-conferencing software.

How to Purchase an Applicant Tracking System

by
Dave Zielinski
-
SHRM

Experts say the first step in seeking a new ATS should be to evaluate your existing recruiting processes.

View All Articles

Events
No items found.
View All Events
Related Articles

The power of partnership: How CEOs and HR leaders can lead transformation together

May 5, 2025

17% of employees who use AI at work do so to avoid co-worker judgment: But workplace connection ‘is a key to finding happiness’

April 28, 2025

© 2024 recruiting news network.
all rights reserved.



Categories
Technology
Money
People
TA Ops
Events
Editorial
World
Career Advice
Resources
Diversity & Inclusion
TA Tech Marketplace
Information
AboutContactMedia KitPrivacy Policy
Subscribe to newsletter
