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Technology

Surveillance, AI tech may violate labor laws, NLRB general counsel says

HR Dive

November 7, 2022

Technology

Surveillance, AI tech may violate labor laws, NLRB general counsel says

HR Dive

November 7, 2022

Photo by Tatiana Rodriguez on Unsplash

Dive Insight:

The Oct. 31 memo is the latest in a long line of signals that federal agencies are focusing on workplace tech and surveillance, Lauren Daming, employment and labor attorney and certified information privacy professional at Greensfelder, Hemker & Gale, told HR Dive in an interview.

Abruzzo published the memo mere weeks after the White House’s Office of Science and Technology Policy issued its “Blueprint for an AI Bill of Rights,” which addressed a myriad of contexts — including workplaces — in which automated tech could lead to bias and discrimination. For example, the blueprint’s authors pointed to data privacy as a guiding principle for automated systems and cited instances in which employers had reportedly used surveillance software to track employee discussion about union activity.

On another front, the U.S. Equal Employment Opportunity Commission and the U.S. Department of Justice published a pair of technical assistance documents that cautioned employers about the use of AI, machine learning and other algorithmic decision-making tools in employment contexts, including “blind reliance” on such tools that may violate civil rights laws like the Americans with Disabilities Act.

Daming compared the stream of announcements from federal agencies on AI, automated tech and surveillance tools to a series of waves affecting employers’ compliance efforts. “As time goes on and employers continue to use these technologies, I feel like we’re just adding onto what [employers] need to consider when using the technology,” she said.

While Abruzzo’s memo serves mainly as guidance and as a way to set out the general counsel’s rationale for pursuing litigation priorities, the balancing test proposed to determine whether an employer’s business needs outweigh employee rights may pose a “very high bar” for employers to meet, Daming said. A federal standard would layer on top of state and local laws regulating HR tech, such as Illinois’ Biometric Information Privacy Act.

The memo cited a variety of research, legal cases and news stories on the subject. One citation is a 2021 report from researchers at the University of California at Berkeley Labor Center that detailed the use of data and algorithms to analyze worker productivity, automate hiring processes and monitor activity. Abruzzo also cited a 2021 New York Times article covering Amazon and its use of such tech.

“It concerns me that employers could use these technologies to interfere with the exercise of Section 7 rights under the National Labor Relations Act by significantly impairing or negating employees’ ability to engage in protected activity—and to keep that activity confidential from their employer,” Abruzzo said in a statement accompanying the memo.

Read the full report here

NLRB General Counsel Jennifer Abruzzo issued a memorandum Monday calling on the Board to adopt a framework for determining when an employer
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