P.F. Chang’s sued HR services provider UKG last month, alleging the HR vendor breached a contract between the parties when it lost the restaurant chain’s employee data and information that had been stored as part of UKG’s UltiPro service — now known as UKG Pro, according to court documents.

In the partially redacted Dec. 22 complaint, filed in the Delaware Court of Chancery, P.F. Chang’s said it changed vendors in 2020, ending its contract with UKG. In March 2021 the company requested that UKG provide a full copy and transfer of all databases it had stored on UltiPro. UKG confirmed it would pull the data for the transfer, per the suit (P.F. Chang’s China Bistro v. UKG, No. 2022-1174-SG (Del. Ch. Dec. 22, 2022)).

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In May of that year, before the transfer was completed, P.F. Chang’s notified UKG of pending litigation against P.F. Chang’s by a separate party, and the company issued a litigation hold notice asking that UKG retain all of its data “until further notice.” UKG confirmed in June 2021 that while “decommissioning” — a process by which UKG would delete P.F. Chang’s data after the companies agreed to end their business together — had been scheduled for that month, it would pause the process until P.F. Chang’s completed the migration to a new provider.

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