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As AI tools and hybrid working continue to change how we work, employers are starting to focus more on the importance of soft skills and emotional intelligence.
In a recent interview, LinkedIn VP Aneesh Raman predicted that in 2024, “People skills are going to come more to the centre of individual career growth” and continues, “and people-to-people collaboration is going to come into the centre more for company growth.”
Leadership roles aren’t exempt from these developments either. Raman explains, “For leaders, you’ve got to start with communicating clearly, compassionately, and empathetically with your teams.”
Read on to learn more about developing these skills that can help you to thrive in the workplace as well as your personal life.
The Merriam-Webster Dictionary defines ‘people skills’ as:
“The ability to work with or talk to other people in an effective and friendly way”
These skills are vital to keeping an organisation moving forward, regardless of your role or the department you may be working in.
Some of the soft skills that are most sought after in business include written and verbal communication, empathy and the ability to listen. However, all of these are interconnected. For example, you can’t empathise with someone if you don’t listen to them. Similarly, strong communication skills can help build trust, and are a key aspect of how to work well in a team.
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