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Labor + Economics

As Employee Satisfaction Sinks, Dell Layoffs Come for the Sales Team Next

Ava Martinez

August 11, 2025

Labor + Economics

As Employee Satisfaction Sinks, Dell Layoffs Come for the Sales Team Next

Ava Martinez

August 11, 2025

Photo by Resume Genius on Unsplash

New reports are emerging of layoffs at Dell, and things are not looking good for the company’s sales and acquisition team. CRN was able to talk to sources at Dell as well as affected employees to confirm that Dell’s restructuring plans were indeed moving forward. While the company chose not to reveal any details, a spokesperson reportedly said, “We are always assessing our business to remain competitive and ensure we are set up to deliver the best innovation, value, and service to our customers and partners.”

This statement doesn’t necessarily indicate that Dell has been preparing for layoffs, however, anonymous employees told the reporters that the company’s entire “new logo” acquisitions team and a few sales positions were being affected by the cuts. The number of layoffs in 2025 has alarmed employees across industries, and the unfortunate truth is that most organizations will likely continue to shed their workforce in the months to come.

Dell Layoffs Target the “New Logos” Team, AI Investments Could Be the Cause

The details surrounding Dell’s sales restructuring efforts and layoff plans remain relatively low, but reports from CRN suggest that professionals from the “new logos” acquisitions team are getting the boot, along with an undisclosed number of sales positions. The acquisitions team was set up by Dell to bring in “new logos” or companies that hadn’t conducted business with the organization over the last three years.

The team is made up of around 150 sales workers, and it is unclear just how many of them have been affected by the cuts. A source told the platform that the “acquisitions organization at Dell pretty much no longer exists.” Some of the workers were reportedly relocated to other positions in the organization, but a number of them were let go.

Dell has been doubling down on its AI investments in recent months and will likely soon require more specialized sellers who can bring the services to prospective customers. While the reports suggest that these laid-off employees may not have to spend too much time looking for work, considering the demand for their talent, these circumstances are still unfavorable for workers.

What with Layoffs and RTO Policies, Dell Employees are Not Happy

The impact of Dell’s new logo layoffs will only be felt in the coming weeks, but employees are already unsatisfied with the company’s state of affairs. The company recently conducted its yearly “Tell Dell” survey to understand employee satisfaction. In its attempt to understand employee sentiments on the company’s status as a desirable place to work, Dell saw numbers dropping for the second year in a row. The employee net promoter score, or eNPS, reportedly fell to 32 after declining from 63 to 48 last year, according to Business Insider.

Asking employees how they feel in 2025 is a very bold move, and while we appreciate Dell’s attempt to understand its workforce and fix its ways to appeal to them better, we can’t say that the company has been successful recently. Why are employees so reluctant to recommend the company as a great place to work? Well, the Dell job cuts have a big role to play. The company eliminated 10% of its expansive workforce in its 2025 fiscal year, just as it did the previous year as well. Today’s report suggests the Dell layoffs are not done.

There is also the matter of Dell’s RTO policies and their impact on workers.

RTO Policies Are Not Scoring Points with Employees

Employees just don’t want to work in person, especially not full time, but employers are adamant that things need to go back to the way they were before the COVID-19 pandemic. Dell was among the early adopters of the hybrid model before its push to a full-time return, and despite the company indicating that those who did not comply with the 3-day in-person regulation would not be eligible for promotions, employees were satisfied to continue working from home.

Even now, with Dell asking employees to come back to the office full-time, many employees are looking for shortcuts, loopholes, and easy escape strategies rather than comply. Does this risk their jobs? Yes, it likely does, but frustrated employees are not interested in coming to their office for the 9-to-5 grind every day. It appears that employees, most of whom are already feeling the pricks of declining job security, don’t want to spend the rest of their time at the organization sitting in uncomfortable office spaces.

There is also the matter of the company’s aggressive AI investments, which have just not appealed to the workforce. A similar sentiment has been expressed by staff across organizations and industries.

Read the full article here: 

The impact of Dell’s new logo layoffs will only be felt in the coming weeks, but employees are already unsatisfied with the company.
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