Artificial intelligence is influencing gains and losses in the job market, and it’s doing so right off the bat in job interviews.

The technology has a heavy hand in the hiring process, according to a Resume.org study, with 57% of companies saying they leverage it during the hiring process.

“AI is having a huge impact on the front-end of the interview process in particular, from assisting in screening resumes, matching candidates to job descriptions and competencies, as well as even chatbots engaging with candidates to ask qualifying questions,” said Brandon Welch, senior director of talent acquisition at BambooHR.

Some other data points from the study reveal the scope of AI's impact on hiring:

• 34% of companies say they’re relying on AI for job interviews
• 33% if businesses say AI will handle their company-wide hiring process by 2026
• 74% report that the technology has improved the quality of their hires
• 75% of company decision makers say they’ll green-light AI to reject candidates without any human oversight
• 57% of companies using AI worry that it screens out qualified candidates, and 50% fear it introduces bias

How companies are using AI for hiring purposes

Career management specialists say AI has become the gatekeeper of the hiring process.

“The technology screens cover letters, and is increasingly being used to interview people as well, especially for jobs that involve defined knowledge such as customer support,” said Vasant Dhar, a professor at New York University's Stern School of Business and the author of "Thinking With Machines: The Brave New World of AI." “AI is also being used to analyze responses to interview questions and to provide an overall assessment of candidates.”Research shows that for well-defined tasks, AI does better than humans at interviewing candidates, as judged by humans, Dhar noted.

Read the full article here: