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Artificial intelligence is doing more than automating tasks in talent acquisition (TA). It is set to change the structure of the function itself — what recruiters do, how TA teams are organized, how they measure success and, ultimately, how they contribute to workforce strategy.
The shift is being driven by AI on both sides of the hiring equation. Employers are using AI to source candidates, screen applicants, schedule interviews, draft communications, and analyze talent markets. At the same time, candidates are increasingly using AI to search for jobs and submit applications, creating higher application volumes and making traditional signals of candidate quality harder to discern.
Many have said that as more of the recruiting process becomes automated, the human elements of recruiting will take on greater significance. Some recruiters will be replaced with technology, but there’s also an opportunity to redesign the function around the work that technology cannot do as effectively: advising the business, assessing people, building relationships, exercising judgment, and influencing decisions.
“We know our TA function isn’t fit for what’s coming. But what should it actually look like and how do we get there?” said Johnny Campbell, CEO and co-founder of SocialTalent, a Dublin, Ireland-based learning platform for recruiters.
Campbell said the question reflects a broader realization among TA leaders that incremental technology upgrades won’t cut it.
“We’re past the point of tinkering,” he said. “This isn’t about tweaking workflows or trialing a new candidate relationship management system. It’s about fundamentally rebuilding how TA operates, where it sits in the business, and what it’s accountable for. Because when AI strips away the admin, and hiring becomes more complex, your team has two choices: Be a service desk. Or become a strategic lever.”
For decades, the full-cycle recruiter has been the dominant model: One person manages a requisition from intake through sourcing, screening, interviewing, offer, and close. AI challenges that model by making many of those activities dramatically less labor-intensive.
Campbell said that the answer is not simply to shrink the existing organization. Instead, TA leaders should reconsider how the function is organized around specialization, relationships, and speed.
Shanil Kaderali, managing director, talent operations at CareerAve, a recruiting process outsourcing and executive search firm in Fruitport, Mich., sees the same evolution.
“I don’t think the traditional full cycle recruiter model will become obsolete, especially in smaller organizations,” Kaderali said. But because full-cycle recruiting involves substantial manual effort, AI will remove much of that work and allow the function to evolve toward talent advisory, he said, helping hiring managers and business leaders “define the problem to solve.”
That means TA increasingly becomes part of a broader workforce conversation. “TA will become a more holistic discussion, considering internal mobility, skilling, contingent talent, outsourcing, and AI automation,” Kaderali said. “Closer to workforce strategy than traditional recruiting.”
The question would no longer simply be, “Who should we hire?” he said. “It increasingly becomes, ‘What work needs to be done, what capabilities are required, and what is the best way to obtain those capabilities?’ ”
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