Infosys has leveraged its people and processes to help improve its talent acquisition strategy and fill critical roles despite a lack of competitive applications.

Throughout 2023, Infosys set out to hire top talent, provide the best candidate and hiring manager experience while continuously improving processes, and fix gaps to work more effectively and efficiently. Over the past 12 months, the talent acquisition team has not observed any exits from the company, and former employees have boomeranged back due to company culture and internal policies governing high-demand roles.  

The company says that two critical things—people and process—are at the center of its achievements in talent acquisition and recruiting. And they are seeing great results. Infosys saw a 30% reduction in its use of vendors or agencies, and successfully hired 84% of Visa-independent candidates.

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