New research shows that AI-based automation is providing talent acquisition teams with a lot of help.

According to a survey from the Harvard Business Review and Paradox, 97% of the survey respondents who are using automation believe AI has helped them hire people more effectively, led to quicker interview scheduling and reduced candidate drop-off.

Meanwhile, 91% of key decision makers believe optimizing hiring processes with automation and AI is necessary for their long-term business success.

“Leaders have recognized the competitive nature of attracting and hiring the best talent,” said Brian Delle Donne, president of Talent Tech Labs, in a statement provided by HBR and Paradox. “By taking a closer look at their priorities, their processes and their technologies, this focused attention is making a difference in their hiring outcomes.”

The survey also found:

• 92% of respondents said their organization needs to invest more into talent acquisition to remain competitive.
• 46% of respondents cited screening and assessments as the capability they most want to improve in the hiring process, followed by applicant communications at 39%.
• Just 4% of respondents said that their organization is currently “very effective” at hiring the talent it needs.

Buzz Begets Business

The survey’s findings aren’t particularly surprising, at least in terms of AI’s penetration into talent acquisition. Since the beginning of 2023, driven in large part by the attention heaped on ChatGPT, Google Bard and other generative AI tools, tales of improved performance and enhanced productivity have spread throughout the business world, from marketing to recruiting, retail to logistics, healthcare to manufacturing.

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